All orders placed through our online store are binding for customers. By completing the order, you confirm your agreement with the TERMS AND CONDITIONS.
As soon as you complete the order, we will send you a confirmation e-mail to the e-mail address you entered with information about the order and any instructions for payment (if you have chosen payment by bank transfer).
Delivery of goods can be made in the following ways:
Through a courier service – at your request, we will ensure the delivery of goods to the address of your choice using the courier service we have chosen. Shipping can be added to the price of your order.
Personal collection – you can pick up the goods on your chosen day in Miyabi at: Navrátilova 10, Prague 1 (find on the map)
Cash / card in our restaurant
You will pay the full amount in cash or by credit card directly at our restaurant.
Card on the web
To pay by card on this website, you will be redirected to a secure and proven payment gateway. Here you enter all the necessary information from your card and after completing the payment, you will immediately know whether the payment was successful. If you see information about a failed payment, you can retry the payment or contact us and choose another method. We will send the goods if the order and payment have been successfully sent. You will be informed about the shipment by e-mail.
The gift voucher is valid for 12 months from the date of issue, unless otherwise stated. These offers cannot be combined with another discount, with another discounted offer or with events from the event calendar, unless otherwise agreed. The validity of the gift voucher cannot be extended.
Please make a reservation by e-mail email@example.com
Protection of personal data
Its obligation to provide information to the buyer within the meaning of Article 13 of Regulation 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) ( hereinafter referred to as the “GDPR Regulation”) related to the processing of the buyer’s personal data for the purposes of fulfilling the purchase contract, for the purposes of negotiating the purchase contract and for the purposes of fulfilling the seller’s public law obligations.
Sending business messages and storing cookies
In accordance with the provisions of Section 7, Paragraph 2 of Act No. 480/2004 Coll., On Certain Information Society Services and on Amendments to Certain Acts (Act on Certain Information Society Services), as amended, the Buyer agrees to send commercial communications by the Seller to an electronic address. or to the telephone number of the buyer. The seller fulfills its information obligation towards the buyer within the meaning of Article 13 of the GDPR Regulation related to the processing of the buyer’s personal data for the purpose of sending commercial communications by means of a special document.
The buyer agrees to the storage of so-called cookies on his computer. If it is possible to make a purchase on the website and fulfill the seller’s obligations under the purchase contract without storing so-called cookies on the buyer’s computer, the buyer may revoke the consent under the previous sentence at any time.
Complaints about goods / Warranty
The company ČaJ s r.o. is not liable for the goods during transport and cannot provide compensation for damage caused by mishandling of the carrier. The buyer is obliged to take over the received shipment, check the integrity of the packaging and in case of any defects immediately report everything to the carrier itself. By accepting the shipment, the buyer confirms that the shipment met all the conditions and subsequent complaints related to transport will not be taken into account.
In the case of the purchase of food, the complaint can be made only for goods that are in undamaged packaging and are not after the stated expiration date.
Withdrawal from the purchase contract
The Buyer acknowledges that according to the provisions of § 1837 of the Civil Code, it is not possible to withdraw from the purchase contract for the supply of goods, which was modified according to the wishes of the buyer or for him, from the purchase contract for the delivery of perishable goods and goods, which has been irretrievably mixed with other goods after delivery, from the purchase contract for the supply of goods in a sealed package which the consumer has removed from the packaging and cannot be returned for hygienic reasons, and from the purchase contract for the supply of audio or video recordings or computer program packaging.
If it is not a case referred to in Article 5.1 of the Terms and Conditions or another case where it is not possible to withdraw from the purchase contract, the buyer has the right to withdraw from the purchase contract in accordance with § 1829 paragraph 1 of the Civil Code, within fourteen (14 ) days from the receipt of the goods, and in the event that the subject of the purchase contract is several types of goods or delivery of several parts, this period runs from the date of receipt of the last delivery of goods. Withdrawal from the purchase contract must be sent to the seller within the period specified in the previous sentence. To withdraw from the purchase contract, the buyer can use the sample form provided by the seller, which forms an annex to the terms and conditions. Withdrawal from the purchase contract can be sent by the buyer to the address of the seller’s office or to the seller’s e-mail address firstname.lastname@example.org.
In the event of withdrawal from the purchase contract pursuant to Article 5.2 of the Terms and Conditions, the purchase contract is canceled from the beginning. The goods must be returned to the seller by the buyer within fourteen (14) days from the delivery of the withdrawal from the purchase contract to the seller. If the buyer withdraws from the purchase contract, the buyer bears the costs associated with the return of goods to the seller, even if the goods can not be returned due to its nature by regular mail.
In the event of withdrawal from the purchase contract pursuant to Article 5.2 of the Terms and Conditions, the seller will return the funds received from the buyer within fourteen (14) days of withdrawal from the purchase contract by the buyer, in the same way as the seller received from the buyer. The seller is also entitled to return the performance provided by the buyer when returning the goods to the buyer or otherwise, if the buyer agrees and the buyer does not incur additional costs. If the buyer withdraws from the purchase contract, the seller is not obliged to return the funds received to the buyer before the buyer returns the goods or proves that he sent the goods to the seller.
The seller is entitled to unilaterally set off the right to compensation for damage caused to the goods against the buyer’s right to a refund of the purchase price.
In cases where the buyer has the right to withdraw from the purchase contract in accordance with the provisions of § 1829 paragraph 1 of the Civil Code, the seller is also entitled to withdraw from the purchase contract at any time, until the goods are taken over by the buyer. In such a case, the seller will return the purchase price to the buyer without undue delay, in cash to the account designated by the buyer.
If a gift is provided to the buyer together with the goods, the gift contract between the seller and the buyer is concluded with the untying condition that if the buyer withdraws from the purchase contract, the gift contract for such a gift loses its effect and the buyer is obliged to return given a gift.
Electronic records of sales – EET
According to the Act on the Registration of Sales, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received revenue with the tax administrator online; in the event of a technical failure, within 48 hours at the latest